because our local law enforcement, first responders are being swamped to the extent that everybody can be out there looking for their neighbors, it's especially older folks, that is really important. if you have a neighbor nearby you are not sure how they are handling a power outage, flooding, etc. go and visit them, knock on their door and make sure they are doing okay. that could make a big difference. the public could be the eyes and ears in identifying unmet needs. the reason we are here is because the red cross knows what it is doing when it comes to emergency response. during the darkness of the storm we saw what is brightest in america. all of us have been shocked by the forces of mother nature and they're watching on television and we have also seen nurses at nyu hospital, carrying fragile newborns to safety. we have seen incredibly brave firefighters in queens waist deep in water, battling infernos, rescuing people in boats. one of my favorite stories was in north carolina the coast guard going out to save a sinking ship. they sent a rescue swimmer out, the rescue swimmer said